Bootah Jardin Delivery and Cancellation Policies
We deliver to the following cities and municipalities in the Lower Mainland and Fraser Valley at the listed fees:
$25— Surrey, Delta, White Rock
$35— Ladner, Tsawwassen, Richmond, Burnaby, New Westminster, Langley
$45 - Vancouver, Port Coquitlam, Coquitlam, Pitt Meadows, Maple Ridge, Aldergrove
$85— North Vancouver, West Vancouver, Mission, Abbotsford
$100 - Squamish, Agassiz
Deliveries are made between 10 am and 4 pm, seven days a week. Due to multiple deliveries on the same date, we are unable to guarantee a specific time (including morning/afternoon requests), but can provide a 1-2 hour window closer to the date if requested.
Please note that we require a signature upon receipt for all deliveries. Further information can be found under our Terms and Conditions.
Cancellation of Order
Please contact us directly at email@example.com (providing your full name, order number, and delivery date) if you wish to make changes to your order. Changes resulting in the cancellation of an order are handled as following:
Cancellations occurring more than 28 days from scheduled delivery date are entitled to a full refund minus a $7.50 processing fee.
Cancellations occurring within 28 days of the scheduled delivery date are not entitled to a refund of items ordered.